Posts Tagged ‘pick a bagel’

This past Sunday I called ahead at Pick-a-Bagel so my order would be ready to pick up and pay for when I arrived. I did this to save time waiting on their line, which can be a little long on a Sunday morning.

When I arrived I saw that there was just one line for ordering and paying. I didn’t feel comfortable walking directly to the front of the line to pay for my order—if someone had done this to me while I was waiting to pay for my bagel, I would have hated it—so I went to the middle of the line and asked a few people whether they had already ordered their bagel, or if they were just waiting to pay. I thought a good, non-jerk-y compromise would be to enter the line between those people who had already ordered their food, and those who hadn’t.

I went up to one older woman on the line and asked her if she had ordered already. Her response to my question was, “BACK OF THE LINE.” I explained that I had already ordered over the phone, thanked her for her polite waiting on line advice, and walked to the back of the line.

After a minute or two one of the workers asked me what I wanted. I explained that I had already ordered over the phone. He told me my order was in the front by the cashier and I could just pick it up and pay. But again, I didn’t feel right about cutting the whole line of people, most of whom had ordered and were just waiting to pay like I was.

Ten minutes later—after listening to the palaver of three 20-something guys, about how their friend’s co-worker who came out with them last night was a total, um, witch—I reached the front of the line and paid.

I didn’t lecture the cashier for not having separate lines for called in orders, or throw a fit of any kind. But I learned the lesson that calling in an order at Pick-a-Bagel won’t save me any time—that is unless I want to be the jerk who openly ignores all BACK OF THE LINE opprobrium from old ladies.

I wonder what H&H Bagels’ policy is on call-in orders. Hopefully it’s less rigid than their policy on celebrating new holidays

What do you think? Should I just have gone to the BACK OF THE LINE right away? What would you have done in a similar situation?

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